Many people may work on a QuickBooks business file concurrently using QuickBooks multi-user
mode. Users may not be able to use the program at all in the multi-user mode, or issues such as
QuickBooks Error Code H202, -6000 series errors, etc., would show up on their computer displays.
Not only that but such mistakes may also be sent to your server computer without showing up on
your system. Should that happen, you may come across the warning alert " QBDBMgrN was not
executing on this system." This multi-user mode problem might reduce your output, keep you
behind your company's targets, and result in financial losses.
Thus, here is a question on what you should do in case multi-user mode is used and multi-user
related problems arise. Go through this article till the very last to discover the solutions for any
QuickBooks multi-user mode problems that can cause a stall-through of your job. If you are in a rush,
however, you can also phone our 24×7 QuickBooks support staff at our hotline and relax while we
provide you exact and speedy answers.
Multi-user mode, which lets more than one person operate on the same business file at once, is an
interesting capability given to QuickBooks customers. Every user of this program has to have a
QuickBooks license on their desktop. Some technological issues and occasional multi-user mode
fault difficulties might prevent users from concurrently accessing business files in multi-user mode.
Usually, consumers trying to launch a corporate file kept on a server run into this mistake. Another
typical problem customers run into is QuickBooks still functioning in single-user mode.
Potential reasons causing multi-user mode problems in QuickBooks?
One or more of the following could set QuickBooks multi-user mode not functioning error active:
- This may result from books not being installed on the server.
- Wrongly established hosting configurations.
- Antivirus software or system firewall might be blocking user computer connectivity.
- The QuickBooks company file is not openable by the database server under any permission.
- Not configured appropriately are Windows file permissions.
- Either the business file cannot open, or the QuickBooks database server manager installed on your server PC is missing.
- Your database may include an erroneous, corrupted, damaged ND file.
- Should QuickBooksDBXX services not yet be launched, you may run into this issue.
Requirements Before Correcting the Multi-User Problems
The methods will help you to correct the mistake; additionally, you may review these prerequisites:
Make sure you set up the manager for QuickBooks databases.
Furthermore, installing the same version of server management as the QuickBooks version is being
utilized.
Quick Books Multi-User Mode Not Working Error Troubleshooting Guide
Including H101, H202, H303, and H505, this is the most often occurring mistake you will come across
while changing between single-user and multi-user modes. These ten useful advanced procedures
suggested by our professionals will help you to resolve the not functioning QuickBooks multi-user
mode problem.
First solution: Download and execute tools from the hub program for QuickBooks.
- Close your QuickBooks desktop first.
- Download the most current QuickBooks Tool Hub version after that and store the file someplace you will be able to discover rather simply.
- Open the acquired file names using QuickBooks ToolHub.exe in the future.
- Now, install and acknowledge the Terms and Conditions of the program using the on-screen prompts.
- To access the Quick Books tool hub software after the installation ends, double-click the tool hub icon.
Step 1: Install and Run the QuickBooks File Doctor tool
This is one of the actions you may use when most of the QuickBooks problems arise. Run the
QuickBooks file doctor tool after the tool hub software is open and successfully set to determine
whether the issue has been fixed.
- Open the tool hub software and go to Company file problems.
- Choose the Run Quick Books File Doctor option form after that.
- Downloads and runs on your system will take some time.
Note: From the Intuit official website, you may directly download the QB File Doctor utility (it should
not be connected to your QuickBooks). It will enable you to evaluate whether your computer system
is correctly configured for QuickBooks multi-user mode.
Step 2: Use the QuickBooks Database Server Manager
- Navigate to the Network Issues tab using open tool hub software.
- Choose then the QuickBooks database server management option.
- Type the database in the Start menu to access the QuickBooks Database Server Manager on the next level.
- Use Browse to identify the folder where firm files or documents live in case you can not discover folder locations.
- Hit OK now to then choose the Start Scan option.
These actions should correct firewall settings. Verify now if the multi-user mode is not functioning
problem in QuickBooks has been fixed.
Solution 2: Verify host mode on all user computers
- Start your QuickBooks program, then go to the QuickBooks File menu, and lastly Utilities. Should Host Multi-User Access show up on the list, visit another machine.
- Select the Stop Hosting Multi-User Access item on the list and disable hosting to turn QuickBooks single-user mode on.
- Check if the multi-user mode is not functioning fault has been corrected when it is clear that the hosting mode is switched off on every user's machine.
Solution 3: Ensure that the QuickBooks services are running properly
The services provided by the program, including QuickBooksDBYY (YY is the year of QuickBooks)
together with QBCFMonitor Service, must have been operating on the server machine if one is using
QuickBooks with multi-user mode.
- Use these techniques to search for Service under the Windows search bar. Masc.
- Check then if the Services window list includes QuickBooksDBXX. Should the Service become inaccessible, use these guidelines:
- Make sure the Database Server Manager installed on the server is what you use. Install QuickBooks Desktop (for various years) on the computer, and different matching Database Server Manager should be installed.
- Enable server hosting if the whole software runs on the system.
- Double-click the QuickBooksDBXX service next to which the value should show as Automatic in the Startup type on the screen. Running or start buttons define the starting point for services.
- Now choose to under the Recovery tab restart the QuickBooksDBXX service after the first, second, and consecutive failures.
- For the QBCF Monitor Service, use the same guidelines between 1 and 4.
Now open your computer and start QuickBooks using multi-user mode. Then, find if the QuickBooks
multi-user mode is not functioning fault-corrected. Should the problem persist, review the
QuickBooksDBXX tool. It must belong in the administrator group. It also has to possess all the
required rights.
Solution 4: Check that QuickBooks must be able to send data
Fix the multi-user mode issue by following a two-step solution:
Step 1: Change the settings of firewall and antivirus
The main reason QuickBooks multi-user mode is not functioning is either firewall or antivirus. Should
the problem result from a firewall configuration, you may create exceptions in the settings and let
QuickBooks send data. Should your antivirus be generating the problem, set it to resolve it.
- Click the Windows key once, then go to the Control panel.
- Look for and choose the Windows firewall option.
- Click the prompt then to enable the "An app via Windows firewall option."
- After adjusting the Change settings, click the checkbox beneath the QuickBooks application in the public list.
- Press OK, then click Public for the application.
- Run the QuickBooks in the multi-user mode at last to see if the issue is corrected.
Step 2: Test path and ensure QuickBooks can communicate with the server
This will call for turning on Network Discovery.
- To launch the Run command, press the Windows button and R key (Windows + R keys); enter ping [servername] and click the Enter key.
- To access the server's shared folder on your PC, apply UNC (Universal Naming Convention).
- Finally, revert to the QuickBooks company file using the UNC path.
Step 3: Go to the company file following the UNC path
Step 4: Create a new company file folder
- Make a new folder for the business file here. Confirm to be on the Host system.
- You have to set up the folder and provide Windows access rights for the new folder ahead.
- One should be aware that the firm files might be distributed throughout many platforms.
- Now advised to transfer the.qbw file to the new location and also verify whether the company file is in multi-user mode opening. Should it open up properly, the problem has now been fixed.
Step 5: Configure Firewall exception for QuickBooks Program and Port
- Hit the Windows button first, then proceed to the search box.
- To access the Windows firewall setting in the Search box, enter Windows Firewall.
- Choose the Firewall advanced choices found on the left sidebar.
- The incoming and outgoing policies are found on the Advanced Settings page.
- Clicking on New Rule comes next after choosing the Inbound Rule.
- Click on Port after that to choose TCP.
- Add the Port according to the QuickBooks version you are using.
- The absence of the outbound rules guarantees the repetition of the previous activities.
- Enter 8019, xxx for Quick Books Desktop 2019.
- Enter 8019, XXXX for Quick Books Desktop 2020.
- For QuickBooks Desktop 2018, type port numbers 8019, 56728, and 55378–55382.
- For QuickBooks Desktop 2017, type port numbers 8019, 56727, and 55373-55377.
- Add Firewall Quickbooks to the Firewall.
- Except for selecting a port, this time, we will include the QuickBooks Program in our incoming and outgoing firewall rules in all the procedures listed above.
- You will later on have to choose New Rule from the Advanced firewall setup.
- This time around, choose the application, then search the directory for the executable file of the program.
- Including every file listed above, add them to the Inbound Rules.
- Use the same procedures to apply the outbound rules after that.
- Finally, restart your computer to confirm the fix of the issue.
Solution 5: Rename. QBW, TLG, and .QBW.ND
- Opening the QuickBooks desktop business file using this approach requires access to
- Press the F2 key at last.
- On the screen is the window with product information. Subsequently, under the file metadata, the location of the corporate file is easily found. Furthermore contained in the same folder are the.TLG and. QBW.ND files.
- Rename the files now by right-clicking.
Solution 6: Include your server in the Windows host file.
- Using the notepad on the PC experiencing the problem will first help one access the Windows host file.
- The host file after that may be found in (C:\Windows\System32\Drivers\Etc%).
- The next phase of the procedure is to, should necessary, access Notepad as Admin.
- Type then the IP address of the server.
- Use the Tab key going forward and then input the Server name.
- Click on Save from the File Menu now.
- Check the Exit Tab after that as well.
Here, it would help if you were alert should the multi-user mode's repair fail.
Solution 7: Switch to multi-user hosting
- You would first have to open the QuickBooks program and update the company file to the most recent version.
- Choose a File menu item and go to the Utility tab.
- Then decided on the host multi-user access option.
- Finally, carry out further relevant actions if the previously used multi-user configuration is evident.
Solution 8: Ping the server out of a workstation.
- Open the Start menu on the server and workstations running into an error using this approach.
- Type in Network first, then open Network and Sharing Center.
- It should then strike a click on Change advanced sharing, then turn on file and printer sharing from there.
- Getting the server's name marks the next phase of the procedure.
- Type CMD in the Run window moving forward, then click the Enter key.
- Enter ipconfig/all text in the CMD window and click the Enter key.
- On the screen now you will find the server name next to the Hostname.
- The next action is to record the Hostname and maintain its safeness.
- You have to go to the workstations to test the server.
- Click on the Start menu, then open the Run command window.
- Typing in the CMD inside the Run window came second.
- Typing "ping_[your server name]" comes last in the procedure, and then click the Enter key. Type the server name without the brackets, then.
You have to create a fresh folder on the hosting server to save the business file. You will also need
Windows access and a folder to share business data. You now have to create another folder and
then copy or move your.qbw file to the freshly designated storage location. Using QuickBooks in a
multi-user will let you see whether the problem has been resolved.
Solution 9: Default setup configuration
- You can solve the problem and adjust the default setting. This fixes the not functioning multi-user mode error. The following are the guidelines to be used over here:
- You first must open QuickBooks and choose the File tab.
- Click on Utilities after that and select the choose for Host multi-user access.
- Also, provide the intended user count using the business file.
- Clicking Cancel comes next; should the Multi-user mode be already active, you will be requested to turn off it.
- Creating unique login credentials for every user comes last; subsequently, setup is finished to be utilized.
Solution 10: Reinstalling the QuickBooks software
To resolve the continuing problem, you may reinstall the QuickBooks program. The following are the
guidelines for this process:
- First, you should select the Start tab and then go to the Control panel.
- Look then for QuickBooks from Programs and Features.
- Now, you have to click on QuickBooks and follow the uninstallation procedure.
- After that, visit Intuit's official website and then download the necessary version of QuickBooks.
- At last, click on Multi-user mode hosting and change to it.
Final Note...!
After speaking with our QuickBooks enterprise customer care crew, we developed this piece. Most
of the operations listed here are 10 do-it-yourself options; you should have no difficulty doing them
on your own. Still, suppose you need help with QuickBooks multi-user mode not functioning error. In
that case, if the problem continues even after following the troubleshooting advice provided above
in this post, or the problem reoccurs often, you should feel free to call our 24×7 active support
hotline. We will gladly assist you.