QuickBooks Desktop application has spread a growing revolution throughout the accounting
industry. However, coming into some of the multi-user issues or other technical hitches in
QuickBooks desktop is pretty much normal. Sometimes, this Program suffers from countless
technical faults. One such mistake that we will be detailing in this write-up is 'mistake Code H505′.
This error code commonly arises in the QuickBooks desktop program when operating in multi-user
mode. This error code belongs to the H series error and often happens when the users attempt to
access the QuickBooks company file, which does not exist on that device or the network. Thus, to
guarantee that all the users enjoy the finest experience of this Program, here are the resources in
this post that will aid you in overcoming the QuickBooks problem number H505.
This article may be very useful in addressing this problem. However, suppose you want professional
support. In that case, you can get it, too, since we are a center of tech-savvy individuals and provide
round-the-clock services and the greatest possible aid in a single call. So, please do not feel anxious
chatting with our QuickBooks error assistance pros utilizing our dedicated support line.
This issue commonly happens when a user wants to access a business file that is located on another
computer but is unable to build a connection with the server. Also, this issue might be displayed
when the user attempts to switch to multi-user mode. Error Code H505 results in blocking the multi-
user connection to the server. This problem may be observed with an error message stating:
This error code belongs to the family of Hex series error codes, which often accompany other
mistakes in the series to produce H101, H202, H303, etc. When error H505 runs across in
QuickBooks desktop, you may get the error message following on your screen:
Causes of QuickBooks error H505 incidence
Since this is a typical mistake, there might be many reasons why mistake message H505 shows up in
QuickBooks. Following are some of the more notable causes:
- The device has an incorrect hosting setup.
- The failure of the QB corporate file to be accessible by the whole network stems from an erroneous or corrupted ND file.
- The wrong DNS settings might lead to this issue.
- It may occur when QuickBooks Database XX/QBCF's QB Services fail.
- Should the database server management fail to locate the IP address of the host machine, or should it use several IP addresses?
- This may also happen should the Firewall Settings in the system block QuickBooks's access to the business file.
What signs indicate QuickBooks problem H505?
Most of the time, users moving to the multi-user mode see this technological flaw. More
significantly, the following describes the symptoms and indicators of the QuickBooks multi-user
problem H505:
- This fault shows and closes a running application window.
- Usually, running the same software causes the System to crash.
- Should error code H505 show itself on the screen?
- Quick Books cannot change to multi-user mode.
- Another indication might still be sluggish Windows performance.
- Should you not be able to see the QuickBooks business file from another computer or server.
- Should QuickBooks crash or freeze often?
- QuickBooks accesses the business file and shows a sluggish response time.
Key ideas to keep in mind
- The user must make sure the QuickBooks program runs on the System as it should.
- Furthermore, it is noteworthy that there is the possibility of a complete QuickBooks desktop edition with a simple database or license management hosting.
- Verify if the machine has QuickBooks installed correctly.
- Furthermore, the QuickBooks program should be installed on the server, as without it, the user cannot utilize multi-user mode.
- Download QuickBooks by visiting the official QuickBooks website.
- Users of the server system should do as advised. Running the QuickBooks File Doctor Tool is recommended, starting with signing in under the system administrator on the host server.
Procedures to follow prior to Error Code H505 correction
We should make sure that every element listed below is attended to. This guarantees that further
corrections of the mistakes are handled without compromising the stored data or files on the device.
- Make sure the company file comes with a backup.
- Make the most recent version of QuickBooks Desktop your default one.
- Run the Quick Fix My application option inside the Tools Hub application.
- Start the QuickBooks Database Manager.
- Set the Firewall so as not to interfere with the operation.
Expert Guide for Correcting the QuickBooks Error Code H505
This part offers a lot of do-it-yourself techniques to help you fix QuickBooks Error Code H505. There
are numerous of them as they guarantee the complete correction of the mistake. Thus, be sure you
use all the techniques in a logical sequence:
Method #1: By using the QuickBooks File Doctor Tool
- First, you have to make sure your server machine has the QB desktop installed and you have a network connection for this.
- Download the QuickBooks File Doctor Tool once verified and launch the software on the server. The File doctor will totally free the H-series errors (including error code H505) and correct the multi-user faults.
Run the QuickBooks File Doctor Tool from Tool Hub software.
- First, you have to download and install the QuickBooks Tools Hub application, then store the acquired file on your computer.
- Apply the on-screen instructions to install the utility.
- Once completed with that, double-tapping the newly generated icon will activate the Quick Books Tool Hub software.
- In the future, you should use Company File Issues in the Tool Hub.
- Then, choose Run Quick Books File Doctor from the on-screen choices.
- The next step is selecting the business file you want to diagnose and fix.
Method #2: Create a New folder for the company file and enable access to the company file
- Start the procedure on the hosting computer and create a new folder.
- Make sure Windows can access business files with Entry rights after the folder is created.
- You now have to copy the.qbw file into the fresh folder.
- At last, enter Multi-user mode and access the company file to finish the procedure.
Method #3: Configure the firewall port settings
- Changing the firewall and security settings for QuickBooks desktop can help to eliminate this mistake.
- Pressing the Windows + R keys combination on your keyboard opens a Run dialogue box at first.
- Run commands will open the Control panel once finished. Put Command in the Run box and strike the Enter tab to do it.
- You will have to choose the System and Security option on the Control Panel.
- Open Windows Firewall and Network Protection coming from there.
- Click on the Advanced Settings option now and then the Inbound Rule. Then, choose New Rule.
- Choose a Port and strike it on the Next Tab.
- Make sure the TCP you selected is the right TCP option.
- Now let us go into the year edition of Port of QuickBooks Desktop.
- To finish the procedure after the year code has been typed into the corresponding field, click on the Next tab and restart QuickBooks Desktop.
Method #4: Modify settings in QuickBooks Hosting
Check the QuickBooks hosting settings when none of the preceding solutions worked. This method
consists of the following steps:
Verify Hosting
- You have to restart the QuickBooks program on both servers at first.
- In this procedure, open QuickBooks on both multi-user setup workstations.
- Later on, click the File menu and then choose the Utilities option.
- Turn off or cease allowing multi-user access.
- Host multi-user access or switch on hosting via a file on one machine; then go into the Utilities option.
Check QuickBooks systems.
- Open the Run box, then press the Windows + R keys.
- Type MSC, then click the Enter key. You may then search the Windows search bar for Services. msc.
- Then, down, search the services pane for the QuickBooksDBXX tool.
- Double-click the QuickBooksDBXX service option as well and ensure the startup is set as Automatic.
- You now have to choose a Recovery tab.
- Manually restart the QuickBooksDBXX service, which comes next in case of a failure. Proceed in the same manner should necessary.
- Press the OK button also to save changes.
- Once again, you have to follow the procedures described above for the QBCFMonitor Service.
- Opening QuickBooks in a multi-user mode on every impacted digital System can help you get ahead.
- In case of any issues, the last step is to search for a QuickBooksDBXX service member of the administrative cluster with suitable access.
- Launch the QuickBooks program following the advice of all the previous procedures.
Method 5: Make exceptions by changing the firewall settings of the System.
- Start by clicking the Windows key, then go to Control panel settings.
- After that, click on the Control panel and choose Firewall settings.
- The next action is to choose "allow an application via the system's firewall."
- Once done with that, click the Add Program option and then add the QuickBooks 20XX to the exception list.
- The System reboots to save the modifications.
Method 6: Work on the Host file.
Using this solution approach, you must first change the host file according to the below-associated
actions:
Step 1: Find the IP address and computer name of the Server and Workstation
- Press the Windows + R keys in the first step to open the Run box.
- Type CMD after that, then click the Enter key to start the Command Prompt window.
- Run the Command by typing ipconfig/all and clicking Enter.
- Look now for the hostname in the part on Windows IP configuration. Your server's name is correct.
- Writing the hostname and IP address somewhere comes next. The approach must be repeated for every System with multi-user configuration.
Go back to your workstation now to test the server. Following the advised procedures might be
technically challenging for you, so we recommend that you get assistance from a qualified IT
specialist.
- From a workstation, first find the Windows Start menu.
- Type Run into the search and launch the Run command by Entering the key after that.
- Type CMD into the Run box now; hit the Enter key after that.
- Type Ping [server name], and after that, hit the Enter key. Leave the brackets surrounding the server name out, of course.
- Second, edit the Windows host file.
Following the actions mentioned earlier now requires you to change the Windows hosts file:
- Close the QuickBooks first, then go to the Start menu.
- Move to this PC option after that and then visit C:\Windows\Systems32\Drivers\Etc or C:\Windows\Syswow64\Drivers\Etc.
- Should you locate the Windows folder nowhere on the System? To see the hidden files and folders, do the following procedures.
- You will now have to click on the see tab, then select Hidden objects to see hidden files.
- Then open the same with Notepad by first hitting a right click on the View tab and then the Open with option.
- You later have to fill in the system name and IP address. Use the Tab key instead of the Space bar to insert spaces after you have entered the accurate facts.
- Saving the changes comes last, and then the multi-user mode QuickBooks program may be reopened.
- Check that the QuickBooks multi-user error H505 has now been fixed.
Method #7: From the Tools Hub, run the QuickBooks Database Manager on the server.
Try this one if none of the others turn out to your advantage. The QuickBooks tools center may be
downloaded and installed simply by following these steps:
Step 1: Download and install the QuickBooks Tools Hub on the server
- Closing QuickBooks comes first in general.
- Then, download the QuickBooks tools hub file. Then, please save the file somewhere it is readily available.
- Then, launch the previously downloaded software (QuickBooks ToolHub.exe).
- Once completed with that, you must install following the on-screen guide and consent to the terms and conditions.
- Then, after the installation ends, double-click the icon to access the tool hub software.
- The salient feature of this is that should you fail to identify the icon or find it invisible, search Windows for QuickBooks tools hub and then choose the Program.
Step 2: Run QuickBooks Database server manager from the tool hub program
Run the database server management starting from the Tools hub. These are the guidelines to be
followed:
- Selecting the Network problems from the QuickBooks tools center comes first.
- Choose then a QuickBooks database server manager. Install QuickBooks on the on-screen prompt should QuickBooks not be installed on the server.
- Choose the Start scan option now if the corporate file folder is used. Should they not be present, you must search the location of the firm file and then choose Start Scan.
- The firewall permission manager will fix things automatically. Make sure you choose Close after the scanning session concludes.
- Later, headed toward opening QuickBooks on every workstation where the problem was discovered.
- Choose the File option after that and switch to multi-user mode. Should you find any server system used as a workstation, be careful to verify it as well.
Method #8: Use the guidelines based on the way the corporate files are hosted.
Step 1: Host your Network
You are advised to install the QuickBooks database server manager on the server for every version of
QuickBooks being used, even if you have not previously installed it. The machine holding the firm
files is the server. Following the installation of the database server management, it is advised to
keep reading the parts below:
- Two methods are possible to configure QuickBooks database server manager:
- You install the whole version of QuickBooks desktop and database server management on the server machine.
- You install the database server management on the server machine.
Step 2: Host the network with Windows Server 2012 Essentials R2
Using the Windows Server 2012 Essentials R2 for the hosting network requires following certain
guidelines.
Making use of QuickBooks Enterprise Hosting
Should you utilize QuickBooks Enterprise hosting, you must get in touch with the experts right away.
Making Use of Another Hosting Solution
Should you be using another solution or one of the linked Intuit hosting providers, you are advised to
immediately get in touch with them to resume the hosting environment.
Method #9: Share information via open network ports for QuickBooks needs.
Step 1: Configuring the firewall settings
- To access the control panel, first go to the Windows firewall settings and then pick the Windows option right under the control panel.
- Type Firewall in the search bar after that, and then click the Enter key. It advises clicking on the Windows firewall and running the Advanced Options tab.
- After that, hover to the left, then right-click the Outbound rules and choose New Rule.
- You have to keep on Ports and push the Next tab in the future.
- Now input the following ports after clicking on TCP in the designated local ports:
- For QuickBooks desktop 2015: 8019,56725,55363–55367
- For QuickBooks desktop 2016: 8019,56726, 55368-55372
- 8019,56727,55373-55377 QuickBooks desktop 2017
- For QuickBooks desktop 2018: 8019,56728,55474-55382
- You have to click on the Allow the Connection tab after Next.
- Then select Finish and click on Next to write in the name.
- For incoming rules, repeat the steps 1–5 as well.
- Turning back into Multi-user mode once again and opening QuickBooks comes last.
Step 2: Turning on the network discovery
- First, open the Control panel; then tap on the System and security.
- After that, click on Windows Firewall.
- You now have to click on a Windows firewall Permit associate app/feature.
- Press Modification Choice as well.
- Choose Network Discovery and press the OK button in the penultimate stage.
Step 3: Find out the name of the server
- You will have to launch the Run command and tap on the Windows key + R keys together. Input the CMD and hit the Enter key.
- Now click the Enter key in config/all as well.
- Then, under the part on IP setup, I sought the hostname.
- On the right, you will see the server name.
- Click Save, then go to the Next Step.
Method #10: Checking the services on the server
Every QuickBooks service should be operating on the server system; you must make sure of it. The
QuickBooks Database XX check process consists of Then go back for QBCFMonitorService. The
actions to be taken consist of the following:
- Opening Windows Start menus on a Server machine comes first.
- Then, open the run tab.
- Type Services. msc into the run window and hit the Enter tab.
- Then, search for QuickBooksDBXX and double-click it on the list where XX stands for QuickBooks' version.
- Select the Automatic Tab for the Startup type as well.
- Verify now that the service status is either running or has begun. Should it not, choose the Start tab.
- Then came choosing the Recovery tab.
- You can also choose to restart the service from every one of these drop-down menus.
- First unsuccessful attempt
- Second disappointment
- Failures later
- After that, choose the Apply tab and OK tab to save the changes.
- In conclusion, go through the QBCFMonitor Service procedures one more.
Method #11: Turn on Network Discovery (On Server PC)
The procedure of allowing the Network discovery consists of the following actions:
- Press the Start menu on the Server PC using this procedure.
- Search for "Network" after that; then open Network and Sharing Center.
- Then, click on Change advanced sharing options. substitute
- Proceed now to the section on network discovery, files, and printer sharing. Click on Turn on Network Discovery there.
Finish winding!
We hope you have used the techniques mentioned above precisely and that the device shows a
properly corrected QuickBooks Error number, H505. Should the mistake continue to exist and
manifest itself even after the completion of the instructions, we advise you to immediately get in
touch with our QuickBooks enterprise technical support staff. Use our hotline to get in touch with
our American-based accounting professionals. We will be pleased to assist.