A popular accounting tool used by companies to effectively handle their money is QuickBooks.
However, consumers often face problems when linking their bank accounts to QuickBooks Online.
Errors 103 and 310 in banking are two frequently occurring mistakes. These problems arise when
QuickBooks fails to validate the banking credentials supplied by the user. Understanding these
problems, their origins, and how to remedy them will assist in maintaining flawless banking activities
inside QuickBooks.
In QuickBooks, error 103 results from the user's login credentials not matching the bank's necessary
credentials. QuickBooks suffers an issue when this occurs as it cannot interact with the bank's
website.
Causes of QuickBooks Error 103
- Wrong Login Credentials: The most frequent cause for Error 103 is entering the wrong banking credentials.
- Should many failed login attempts be made, the bank may temporarily restrict access for security concerns.
- Should QuickBooks have out-of-date saved credentials, it might constantly try to utilize the incorrect information.
- Bank Security Measures: Some banks need extra security checks, which may prohibit QuickBooks from accessing the account.
- Cookies or Cache Issues: Accumulated cache or cookies in your browser might interfere with QuickBooks Online's connection to the bank.
How to Fix QuickBooks Error 103
Solution 1: Verify and Update Login Credentials
- 1. Open QuickBooks Online and go to the Banking section.
- 2. Click on the bank account causing the issue and select Edit Sign-in Info.
- 3. Enter the correct username and password manually instead of relying on auto-fill.
- 4. Click Update Sign-in Info to reconnect your bank account.
Solution 2: Log in Directly to Your Bank's Website
- 1. Open a web browser and navigate to your bank's official website.
- 2. Try logging in using the same credentials you entered in QuickBooks.
- 3. If you're unable to log in, reset your password.
- 4. Once updated, use the new credentials in QuickBooks.
Solution 3: Clear Browser Cache and Cookies
- 1. Open your browser and go to the Settings menu.
- 2. Clear browsing data.
- 3. Select Cache and Cookies, then clear them.
- 4. Restart your browser and try logging in to QuickBooks again.
Solution 4: Disable Auto-Fill Passwords
- 1. Open your browser and navigate to the settings section.
- 2. Locate the saved passwords or autofill settings.
- 3. Remove the saved password for your bank's website.
- 4. Manually enter the credentials in QuickBooks Online.
What is QuickBooks Error 310?
Error 310 results from a disabled bank account brought on by repeated failed login efforts. Usually,
following several failed login attempts, this results from the bank's security system blocking access.
Causes of QuickBooks Error 310
- Should the incorrect username or password be input many times, the bank deactivates the account momentarily.
- Bank Security Restraints: Certain banks immediately close accounts upon questionable conduct.
- Should QuickBooks try many unsuccessful logins using antiquated credentials, the bank may prohibit access.
- The connection may fail if your bank calls for regular password upgrades and the old password still resides in QuickBooks.
How to Fix QuickBooks Error 310
Solution 1: Reset Your Bank Account Password
- 1. Visit your bank's website and go to the Forgot Password section.
- 2. Follow the instructions to reset your password.
- 3. Log in to confirm that the new password works.
- 4. Update the new credentials in QuickBooks.
Solution 2: Wait for the Bank to Unlock the Account
- 1. Some banks temporarily lock accounts for security reasons.
- 2. Wait for the bank's specified time (usually 24 hours) before attempting to log in again.
- 3. Once access is restored, update your credentials in QuickBooks.
Solution 3: Manually Update Your Bank Connection in QuickBooks
- 1. Open QuickBooks Online and go to Banking.
- 2. Select the affected bank account and click on Edit Sign-in Info.
- 3. Enter the correct login credentials.
- 4. Click Update to refresh the connection.
Solution 4: Contact Your Bank
- 1. If you are unable to regain access, contact your bank's support team.
- 2. Request them to unlock your account and verify any security requirements.
- 3. Once access is restored, reconnect QuickBooks to your bank account.
How to Prevent QuickBooks Banking Errors 103 and 310
While QuickBooks errors 103 and 310 can be frustrating, taking proactive measures can help prevent
them.
1. Always Use Correct Credentials
- Double-check your username and password before entering them in QuickBooks.
- Safely save credentials using a password manager.
2. Regularly Update Bank Credentials in QuickBooks
- If you change your bank login credentials, update them immediately in QuickBooks.
- Avoid saving outdated credentials that can lead to multiple failed login attempts.
3. Enable Multi-Factor Authentication (MFA)
- Some banks offer MFA, which adds an extra layer of security.
- Use MFA to prevent unauthorized access and avoid account lockouts.
4. Clear Browser Cache and Cookies Periodically
- Clearing your browser's cache and cookies can prevent login issues.
- Perform this maintenance regularly to avoid connectivity problems.
5. Avoid Multiple Failed Login Attempts
- If you enter incorrect credentials once, verify them before attempting again.
- Too many failed attempts can trigger security measures, locking your account.
6. Monitor Your Bank Account for Security Alerts
- Banks often send security alerts via email or SMS.
- If you receive an alert about failed login attempts, take action immediately.
Final Thoughts
QuickBooks Banking Error 103 and 310 may impede bank activities, but they are straightforward to
remedy with the appropriate technique. By identifying the reasons, executing the right remedies,
and taking preventive measures, you can maintain a seamless banking experience in QuickBooks
Online. Always check that your login credentials are valid, update your bank connection as required,
and be cognizant of security standards to avoid future failures.